What happens if my destination expert is out of office?

As you embark on planning your journey, rest assured that our dedicated local experts have arranged for seamless coverage during their absence. Your inquiries and requests are in capable hands, ensuring a smooth and attentive response. In some instances, our experts may personally check messages, even while away from the office.

For those currently exploring their destination, we recommend consulting the comprehensive final documents provided by your local expert. These documents often contain answers to common queries. Should you require immediate assistance not covered in the documents, please refer to the emergency contact details furnished by your expert. Directly contacting your local expert remains the most efficient way to address any concerns while abroad, given their familiarity with your itinerary and shared time zone.

In the event of urgent messages left unanswered by your Destination Expert, kindly reach out to us at team@travellocal.com. Our customer support team commits to responding within 24 hours, excluding weekends.